All union branches are powered by oodles of “unseen” voluntary work carried out by branch officers and active members. In this very real sense the Union is powered by its members, and is only as effective as its membership is active, informed, and engaged.

Case work is one of the most important, but least appreciated, examples of this invisible Union work. It involves representing and supporting individuals or groups of members experiencing difficulties in their jobs.

The Cardiff UCU Case Work team is always very busy, but it is currently going through a big spike in demand – made even worse by the current (and unnecessary) “Transforming Cardiff” cuts.

If you have previously done Case Work at Cardiff or one of your other workplaces, and don’t currently, please consider volunteering again now;

If you’ve never done case work but would consider volunteering to help out with this extremely good, and often very rewarding, job please get in touch (ucu@cardiff.ac.uk)

You can find out more on the national UCU site about what case work involves, and how it’s done. If you volunteer, you will not be sent into the field unsupported, and the union has excellent training which prepares you very well.